Account Solution Architect

About the job:

The Red Hat Sales team is seeking a Solutions Architect to guide the growth and development of Red Hat’s business in the North American Public Sector. Solution Architects work with customers to successfully implement Red Hat solutions, give advice and review configurations as systems are configured, advocate for customers and support staff to ensure issues are identified and resolved, and help customers create new and innovative systems using Red Hat products and technologies.

What you will do: 

The Associate Account Solutions Architect orchestrates Red Hat’s overall technical approach for and with the customer across all phases of the customer lifecycle, from value definition to value recognition. Acts as the primary technical trusted advisor for both the customer and the Red Hat Sales team. Communicates the business value and relevance of our solutions to meet the customer’s business needs.

• Leads the technical sales conversation and assists in developing the strategy to position the Red Hat’s portfolio to meet customer business requirements.

• Capture the customer’s desired business outcomes and align Red Hat products and technologies as the technical solution.

• Assist customers with understanding how to implement and use Red Hat products through demonstrations, workshops, and discussions.

• Develop integration plans, recommend system designs using Red Hat and partner products, and assist with system design and documentation.

• Identifies and mitigates any technical sales issues.

• Works closely with the Account Executive and Customer Success Executive to define and execute according to the strategy, and to coordinate the extended sales team.

Note: This role may come into contact with confidential or sensitive customer information requiring special treatment in accordance with Red Hat policies and applicable privacy laws.

What you will bring:

• Bachelor’s degree (U.S. or foreign equivalent) in Computer Science, Computer Engineering or related field and three (3) years of experience in the job offered or related role.

• Must have three (3) years of experience with: working in software engineering, consulting, infrastructure management, sales engineering, or a solutions architecture role; Linux system administration; one or more virtualization or cloud providers; and giving technical presentations to small and large groups of business, technical, management, and leadership audiences.

• Must have two (2) years of experience with: one or more public cloud providers including Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), or IBM Cloud, and their integration with enterprise customers; hyperscaler services; implementing and deploying Kubernetes and related CNCF landscape projects; and IT architecture management, including creating and following complex architecture implementation plans.

• Domestic travel required up to 40% of the time to customer sites and internal and external conferences. Travel expenses covered by Red Hat, Inc.

The salary range for this position is $127,850.00 – $198,000.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications.

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. 

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We’re a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Benefits
● Comprehensive medical, dental, and vision coverage
● Flexible Spending Account – healthcare and dependent care
● Health Savings Account – high deductible medical plan
● Retirement 401(k) with employer match
● Paid time off and holidays
● Paid parental leave plans for all new parents
● Leave benefits including disability, paid family medical leave, and paid military leave
● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! 

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. 

Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.