Associate Technical Writer

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.

About the Role:

Are you an early-career technical writer with a passion for healthcare technology and a strong foundation in writing clear, user-focused documentation? We are seeking an Associate Technical Writer to support the creation and maintenance of content for our healthcare applications. This is an excellent opportunity to grow your career in a highly regulated and impactful industry, working alongside experienced professionals who are committed to mentorship and continuous learning.

In this role, you will contribute to a variety of documentation projects—from user guides and help content to internal SOPs and release notes. You’ll collaborate closely with senior writers, product managers, developers, and subject matter experts to help ensure that our content is accurate, accessible, and aligned with user needs and industry regulations.

What You’ll Do:

• Assist in developing and updating documentation for healthcare software products, including user manuals, quick reference guides, SOPs, and online help

• Work with senior technical writers and cross-functional teams to gather, verify, and organize technical information

• Help ensure documentation aligns with product features, user workflows, and healthcare-specific standards

• Contribute to maintaining documentation repositories, file versioning, and structured content templates

• Participate in product development and Agile sprint meetings to stay informed about upcoming features and documentation needs

• Edit and proofread technical documents to ensure clarity, grammar, and consistency

• Learn and apply industry best practices for writing in regulated environments, including HIPAA compliance and accessibility standards

What You’ll Bring:

Required Qualifications:

• Bachelor’s degree in Technical Communication, English, Computer Science, Life Sciences, or a related field (or equivalent coursework/experience)

• 0–2 years of experience in technical writing, content development, or a related field (internships or academic projects welcome)

• Strong writing, editing, and communication skills, with the ability to explain technical concepts clearly

• Familiarity with documentation tools such as Microsoft Word, Google Docs, or basic HTML editors

• Interest in healthcare technology, clinical workflows, or health IT systems

• Ability to manage multiple tasks, meet deadlines, and follow established guidelines

• Eagerness to learn from senior team members and grow within a structured, collaborative environment

Preferred Qualifications:

• Exposure to or interest in EHR/EMR systems, HL7, FHIR, or other healthcare technologies

• Familiarity with tools such as MadCap Flare, Confluence, Adobe FrameMaker, or Git (basic knowledge is sufficient)

• Experience working in Agile or software development environments (including academic or internship experience)

• Awareness of accessibility or usability standards (e.g., WCAG)

Our company complies with all local/state regulations in regard to displaying salary ranges. If required, the salary range(s) are displayed below and are specifically for those potential hires who will perform work in or reside in the location(s) listed, if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), for example.

Salary Range$40,000—$55,398 USD

 Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at:

HR.Recruiting@AlteraHealth.com