Client Manager – Retail

Company Description

R25_0028741

Are you passionate about how people shop, what influences their choices, and how brands and retailers win with consumers? Do you like to collaborate with a team to identify the most pressing retail business questions and how data can answer them? Do you bring numbers to life in concise, visually appealing presentations and infographics that tell the story of what is happening with retail sales and consumer behavior? Join NIQ, the world’s leading consumer intelligence company, to deliver the most complete understanding of consumer buying behavior.

We are looking for a curious, creative, and data-obsessed insights pro who understands the intersection of retail, CPG, and consumer behavior – especially in the health, wellness, OTC, and pharmacy space. You are a storyteller at heart who thrives on turning data into direction in presentation format. With the retail landscape evolving at an unprecedented pace, there has never been a more exciting time to be connected to the science of shopping and consumer behavior.

This a REMOTE position for candidates currently based in the United States. Candidates must be physically located in the US to be considered. 

Job Description

What will you do:

• Demonstrate fluency in NIQ’s methodologies, solutions, and analytic platforms using logic to craft compelling, insight-driven stores that influence retail decision makers.
• Create insight-rich, visually compelling presentations that showcase the power of NIQ data and tools – driving client interest, sparking new conversations, and opening doors for deeper partnership
• Leverage your understanding of retail and CPG business dynamics to diagnose client challenges and uncover opportunities in merchandising strategy and shopper engagement
• Collaborate closely with internal teams and client stakeholders to shape deliverables that are actionable and engaging.
• Contribute to NIQ’s growing authority in the health and wellness retail space, helping position us at the go-to source for timely trend-forward insight.
• Stay immersed in the health and wellness retail industry assembling resources that inform our perspectives and fuel our external voice and expertise.

A Little About You:

• You love data, and you have the organic curiosity to find the “so what”. You don’t just build decks – you design stories that engage key shareholders, sparking curiosity, driving action, and creating a desire to dive deeper.
• You’ve created and delivered high-impact presentations to brand or retail stakeholders in merchandising, marketing, or consumer insights – translating complex data sets into sharp, strategic narratives. You understand the retail ecosystem and its many influences, and how brands retailers and brands use data to make decisions.
• You may have worked with or around health and wellness brands, wellness influencers, or retail pharmacy, and understand the nuance behind product attributes, functional benefits, and consumer trust in this space.
• You are a natural collaborator who thrives in fast-paced, team-oriented environments – whether you are partnering with clients or facilitating conversation with internal stakeholders and cross-functional teammates.

#LI-Remote

Qualifications

• 5 years of Consumer-Packaged Goods or Retail industry experience required in merchandising, shopper/consumer marketing, supply chain, manufacturer-retailer relationships
• Proficient in syndicated POS or panel data tools (NIQ, Circana/IRI, Numerator, or Dunnhumby).
• MS Excel expertise and the ability to tumble complex datasets: to include v/x-lookup, sum/if; Working knowledge of SQL, Python, other coding languages and BI tools (Power BI/Tablaeu)
• Rich experience creating compelling and engaging PowerPoint presentations from complex data sets and ideas
• Moves with a sense of urgency, perseverance, and client-first mentality
• Ability to multi-task successfully and independently manage multiple projects with varying timelines
• Collaborator with strong oral and written communication skills; Must be a good listener

Additional Information

This role has a market-competitive salary with an anticipated base compensation of the following range: $83,700 – $95,000. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support and more.

US Benefits 

• Comprehensive healthcare plan (medical, Rx, dental, and vision). 
• Flexible spending accounts and a Health Savings Account (including company contributions). 
• Life and AD&D insurance. 
• 401(k) retirement plan including company matching contributions. 
• Disability insurance. 
• Tuition Reimbursement. 
• Discretionary paid time off program and 11 paid holidays. 
• Flexible working environment 
• Volunteer time off 
• LinkedIn Learning 
• Employee-Assistance-Program (EAP) 

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion