Customer Activation and Operations

About Central

What is Central?

Central is the first payroll & benefits back-office for startups that works like a teammate and proactively handles everything needed to run a compliant business.

Unlike traditional payroll/HR software that forces you to do all the work, Central actually handles multi-state registrations, insurance, HR tasks, government mail, and everything else related to hiring & paying people.

Learn more at centralhq.com

Why Central?

We’re on a mission to kill business bullshit so startups can fly.

Building a company is still way too hard. Founders still have to register in multiple states to run payroll, set up workers’ compensation, pay various payroll-related taxes, deal with intimidating government mail, update addresses across state filings, and troubleshoot with insurance companies.

Imagine a world where ambitious founders have more time to solve the world’s most difficult problems—from preventing medical mistakes in hospitals to building next-generation night vision to curing brain cancer. That’s what founders on Central are doing.

Currently, hundreds of companies run on Central, and we’re growing rapidly. We’ve raised a huge seed/A from YC and some of the best investors in the world (not announced yet, happy to share in private).

As a founding member, you’ll have a seat at the table and help Central scale to serve thousands of companies.

Our culture

Central is a high-performance sports team with an extremely high bar and 3 core values:

1. Think clearly

2. Show high agency

3. Craft magic

———

Who you are

• Strong communicator who can guide customers through complex onboarding and migrations

• 5+ years of experience in customer-facing roles

• Highly proficient in simple data analysis for cleanup and transfer

• Exceptionally organized with a knack for keeping multiple projects on track

• Process-driven and detail-oriented — you know what needs to happen and make sure it happens on time

• Able to quickly jump in to thorny issues, diagnose them, and pull in the right resources to resolve it

What you will do

• Onboard new and migrating customers, transferring their data into Central

• Review data for accuracy

• Coordinate with teammates to complete migrations quickly and smoothly

• Track progress, flag blockers, and ensure no steps are missed

• Identify process improvements to make onboarding faster and easier each time

What we offer

• Competitive salary and equity

• Comprehensive benefits: Medical, dental, vision, 401k (US employees only)

• Unlimited PTO and sick leave

• Remote work

• 2-4 off-sites per year

Note for US Roles: We do not provide visa sponsorship. You must be authorized to work in the U.S.