SUMMARY
Responsible for providing or overseeing the analysis, administration and oversight of lab, services, field or testing policies, programs and practices; provides feedback and direction, and guidance to employees and management, using professional and technical knowledge of environmental, biological, chemical, and related areas.
ESSENTIAL FUNCTIONS
- Supervises staff including hiring, training, evaluating performance, providing compensation recommendations, and performance management.
- Oversees and supervises broad areas of the operations, such testing, scheduling, inventories, services, communication and general coordination of the lab, services, and field.
- Provides research, feedback, and decisions to resolve management and employee questions and requirements; assists with receiving customer feedback and coordinating resources and responses as required.
- Ensures the accuracy of tests and operational databases, reports, and related details through audits, queries, and operational reviews; works with teams to resolve discrepancies.
- Overseeing or reviewing, completing, and processing broad degrees of tests, forms, documents, databases, and related materials and information.
- Provides analysis, interpretation and counsel to staff, management, and functional leaders regarding lab, services, field, or testing policies, programs, and practices; involves broad operations and leading implementation and change.
- Analyzes and reviews operations, results, feedback and related lab, services, field, or testing information on an ongoing to as needed basis to determine trends, draw conclusions, interpret findings, and presents results, proposals, and recommendations to management.
- Assists with developing or participating in department or cross-functional project or program objectives, which includes proposed budgets, timelines, materials, personnel, and other project requirements, receives direction, and presents information to management.
- Interprets and applies department policies and procedures and assists with applicable laws, rules, and regulations; receives guidance within these areas as needed.
- Contributes to the efficiency and effectiveness of the department’s service to its customers by offering suggestions and directing or participating as an active member of a work team.
- Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment.
QUALIFICATIONS Education and Experience
- Bachelor’s degree in chemistry, biology, or a closely related field
- Five (5) years of lab, services, field or testing experience, including experience with complex programs or operations; OR an equivalent combination of education, training, and experience.
- Two (2) years of team leadership is strongly preferred.
Required Knowledge and Skills
Required Knowledge
- Supervisory principles and practices.
- Very complex to specialized principles, practices and techniques in the lab, services, field, or testing area.
- Broad understanding of the administration and oversight of lab, services, field, or testing programs, policies, and procedures.
- Very complex to specialized methods to resolve lab, services, field, or testing problems, questions, and concerns.
- Broad understanding of applicable lab, services, field, or testing laws, codes, and regulations.
- Computer applications and systems related to the work.
- Principles and practices to serving as an effective project team member.
- Methods to communicate with staff, coworkers, and customers to ensure safe, effective, and appropriate operations.
- Correct business English, including spelling, grammar, and punctuation.
- Required Skills
- Supervising and evaluating employees and providing related recommendations.
- Training others in policies and procedures related to the work.
- Performing very complex to specialized professional-level lab, services, field, or testing duties in a variety of assigned areas.
- Overseeing and administering broad and varied lab, services, field, or testing functions.
- Serving as a team member and the development and management of projects.
- Operating in a both a team and individual contributor environment.
- Interpreting, applying, and explaining applicable laws, codes, and regulations.
- Preparing very complex to specialized functional reports, correspondence, and other written materials.
- Using initiative and independent judgment within established department guidelines.
- Using tact, discretion, and prudence in working with those contacted in the course of the work.
- Performing effective oral presentations to large and small groups across functional peers and the department.
- Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.
- Establishing and maintaining effective working relationships with a variety of individuals contacted in the course of the work.
Qualifications
Pace® Life Sciences
Pace® makes the world a safer, healthier place. We advance the science of our pharmaceutical and biopharmaceutical customers through the drug development process, from early-phase R&D through clinical trials and GMP commercial product support. For customers with in-house manufacturing and labs, Pace® provides professional services to support their operations.
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