HCM Manager

Qualifications 

• Bachelor’s degree in Human Resources, Business Management, MIS, or related field. 
• 5+ years of management experience in enterprise-level HCM, HRIS, or related IT solutions. 
• Demonstrated success leading and developing technical and functional teams. 
• Deep understanding of HR, Incentive Compensation, and Time & Attendance business processes and technologies (e.g., ADP Vantage, Callidus, Oracle Cloud, UKG WFM Pro, ServiceNow, or similar systems). 
• Proficiency in the Software Development Lifecycle and Agile, Lean, and Scrum methodologies. 
• Strong project management, problem-solving, and communication skills. 
• Experience managing cross-functional projects and initiatives. 

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $126,800 to $158,500 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay. 

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

If you have any questions or concerns about this posting, please email taposting@wwt.com.

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Qualifications

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world’s most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT’s culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.

What is the Internal WWT IT Team, and why join?   

The Internal WWT IT team is the backbone of our company’s technological infrastructure, ensuring seamless operations and continuous innovation. Our team is dedicated to managing and supporting the company’s technology infrastructure, ensuring the smooth operation of hardware, software, networks, and data systems, while providing top-notch technical support to employees.

By joining the Internal WWT IT team, you will play a crucial role in maintaining the efficiency and security of our IT environment, enabling the company to achieve its strategic goals. The Internal IT team offers the opportunity to work in a dynamic and collaborative environment, where your contributions will have a direct impact on the company’s success. If you are passionate about technology and eager to take on new challenges, we encourage you to apply and join our team. 

World Wide Technology (WWT) is seeking an experienced and visionary HCM Manager to lead and develop our Human Capital Management teams, including ServiceNow, HR, Incentive Compensation, and Time & Attendance functions. This role is responsible for driving strategic initiatives, fostering a culture of collaboration and innovation, and ensuring the delivery of high-quality solutions that support our business objectives and core values. 

Key Responsibilities 
Team Leadership & Development 

• Lead, mentor, and develop multiple team leads and their teams (HR & Incentive Compensation, Time & Attendance, and ServiceNow Delivery), located in the US and internationally. 
• Foster an inclusive, collaborative, and high-performance culture aligned with WWT’s core values. 
• Conduct regular 1-on-1s, provide coaching, and support career development for direct reports. 
• Oversee hiring, performance management, and team member recognition. 

Strategic Delivery & Operations 

• Set vision and strategy for HCM systems and processes, ensuring alignment with business goals. 
• Oversee the design, implementation, and support of complex solutions across Human Resources, Incentive Compensation, and Time & Attendance domains. 
• Collaborate with IT, architecture, infrastructure, and business stakeholders to deliver innovative solutions. 
• Ensure teams meet commitments while adhering to organizational quality, methodology, and architecture standards. 

Process Improvement & Issue Resolution 

• Proactively identify and resolve issues impacting delivery and team effectiveness. 
• Champion continuous improvement, diversity, and quality within and across teams. 
• Escalate and remove impediments to maximize team performance. 

Stakeholder Engagement 

• Communicate effectively across all levels of the organization, translating technical and process details for diverse audiences. 
• Partner with Product Owners, Scrum Coaches, and other leaders to drive efficient value delivery.