Infrastructure Software Engineer, Content Processing

Role Description

As a Software Engineer on the Content Processing team, your role will be crucial in shaping and constructing the robust systems that not only support our current flagship products but also lay the groundwork for the next wave of engineering innovations. Content Processing owns highly scalable distributed system that powers features like previews, thumbnail generation, content scanning, media transcription, and content extraction/ transformation for various workflows. The work in the team includes improving system performance and reliability, scaling the platform to handle billions of files daily, building analytical tools and dashboards, and collaborating closely with cross-functional teams. You’ll leverage your expertise to tackle audacious challenges and push the boundaries of what’s possible. Your contributions will directly impact millions of users, as every line of code you write furthers our mission to revolutionize the way people work and collaborate.

Join us in redefining the future, where your passion for building scalable, reliable systems will drive meaningful change on a global scale.

Our Engineering Career Framework is viewable by anyone outside the company and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more here.

Responsibilities

• Develop, maintain and extend the content processing platform and related services
• Enhance system scalability and reliability
• Support various content processing use cases across different content types (over 300 already supported across image, document and media types)
• Collaborate with cross-functional teams to build new content processing capabilities
• Contribute to major foundation projects to improve cost efficiency, performance, reliability and security posture

On-call work may be necessary occasionally to help address bugs, outages, or other operational issues, with the goal of maintaining a stable and high-quality experience for our customers.

Requirements

• BS, MS, or PhD in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent technical experience
• 5+ years of professional software development experience
• Proven track record constructing and managing expansive, multi-threaded, geographically dispersed backend systems
• Proficient in programming and debugging across a range of languages such as Python, Go, C/C++, or Java
• Proficiency with operating system internals, filesystems, databases, networks, and compilers.
• Proven track record of defining & delivering well-scoped milestones/projects
• Ability to independently define right solutions for ambiguous, open-ended problems

Preferred Qualifications

• Familiarity with Semaphores and Mutexes