Loyalty Sales Consultant – Work From Home (Melbourne Locals)

Job Description

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• Remote/Work from home role – Permanent Part Time – Minimum 20 hours per week, Mon-Fri, during business hours

• Monday 22nd of September start date, office based paid training for 1 week in the Melbourne CBD 

• $28.30 per hour + Super + Commissions + Employee Discounts

About the Company 

Accor is the largest Hotel Group in Asia Pacific, offering accommodation options from Economy to Luxury & lifestyle, across 40+ brands, including the Novotel, Sofitel, Ibis, Mercure, Mantra, Pullman & Raffles.

Our Business

Accor Plus is the most expansive travel, dining, and lifestyle loyalty program in Asia Pacific, supporting a paid membership base of over 460,000 smart travelers and lifestyle enthusiasts. Members enjoy 2 free nights each year, 30% off dining at Accor hotels, 15% off their stays globally across 4,600 hotels, automatic ALL Gold status and much more.

We are super excited to launch our brand new product Explorer with elevated benefits on 1 October. This is biggest change at Accor Plus in over 30 years of business, making it the most exciting time to join us.

About the Role – Loyalty Sales Consultant

In this role, you will be calling previous guests of an Accor Hotel from the comfort of your own home, inviting them to join our award winning, paid Loyalty Membership Program. More specifically, you will:

• Make outbound calls to customers who have stayed at an Accor hotel

• Use Accor Plus sales methodology to discover needs & close sale

About You

You enjoy speaking with people and have the confidence to build rapport quickly. You can stay motivated by achieving sales targets and take pride in delivering unforgettable experiences to our loyal members

• Strong communication skills with the ability to adapt to different customers

• Active listening and a genuine interest in understanding customer needs

• Excited about working in a sales environment, with uncapped commissions

• Able to start paid training, in office, on Monday the 22nd of September from 9am to 2pm for 1 week, and then work from home, 20 hours a week (Mon-Fri)

• Suitable working from home environment, including strong wifi, desk & adjustable chair (headset & laptop provided by us) 

Why Us?

Enjoy full support with our paid in-house training program, plus ongoing training and coaching from our supportive managers. Other benefits include

• Fully remote role (post training), with set rosters during business hours, no weekends or late nights

• Weekly pay, including your uncapped commission!

• Staff rates at Accor hotels worldwide, and the opportunity to earn your own Accor Plus membership

Our commitment to Diversity & Inclusion

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you’re welcome to let us know.