The Scheduling Specialist is responsible for creating, maintaining, and distributing clinician schedules for assigned hospital facilities. This role ensures schedules are accurate, open shifts are filled promptly, and clinician hours and compensation are tracked for payroll processing. The Scheduling Specialist fosters strong communication with clinicians and leadership while ensuring compliance with organizational policies and budgetary constraints.
Essential Functions
- Develops and maintains hospital schedules based on workload demands, ensuring timely publication and accuracy in scheduling software.
- Communicates with clinicians via phone, text, and email to address scheduling needs, manage call-offs, and handle emergency openings.
- Supports Medical Directors and site-specific scheduling needs, including contracted schedules, orientation, and shadowing arrangements for new providers.
- Verifies clinician credentials and enrollments to ensure readiness to work at assigned facilities.
- Tracks clinician hours using scheduling software, prepares reports, and collaborates with payroll for accurate and timely processing.
- Updates recruitment and staffing reports, such as “Have vs. Needs,” to provide real-time data to recruiting teams.
- Monitors performance metrics and financial data, assisting management with staffing and scheduling performance reports.
- Works closely with credentialing, recruiting, and enrollment teams to ensure seamless coordination and scheduling support.
- Provides flexible hours and availability to assist Directors, VPs, and facilities with scheduling and related tasks as needed.
- Performs other duties as assigned.
- Complies with all policies and standards.
Qualifications
- H.S. Diploma or GED required
- Bachelor’s Degree in Healthcare Administration, Business Administration, or a related field preferred
- 1-3 years of experience in scheduling, operations, or healthcare administration required
- 1-3 years of Physician and Advanced Practice Provider scheduling experience (or relevant scheduling experience such as surgical or patient) preferred
Knowledge, Skills and Abilities
- Proficiency in scheduling software and Microsoft Office Suite.
- Excellent verbal and written communication skills.
- Strong problem-solving skills and attention to detail.
- Knowledge of healthcare industry standards and protocols.
- Strong organizational and multitasking abilities.
- Ability to work in a fast-paced and dynamic healthcare environment.
We know it’s not just about finding a job. It’s about finding a place where you are respected, valued and where your work is purposeful and fulfilling. A place where your talent is recognized, professional development is encouraged and career advancement is possible.
Community Health Systems is one of the nation’s leading healthcare providers. Developing and operating healthcare delivery systems in 40 distinct markets across 15 states, CHS is committed to helping people get well and live healthier. CHS operates 71 acute-care hospitals and more than 1,000 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, occupational medicine clinics, imaging centers, cancer centers and ambulatory surgery centers.
This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for any employer.
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