Operations Associate

We are looking for a proactive and detail-oriented Operations Associate to join a team in the marketing and education space. This role is ideal for someone with a solid foundation in administrative and operational support, who’s comfortable working with digital tools and eager to grow in a dynamic, tech-forward environment. You’ll play a key role in keeping processes running smoothly, supporting internal systems, and helping the team operate at peak efficiency.

Responsibilities

• Maintain and update internal systems such as CRM and project management tools
• Support daily administrative and operational tasks
• Assist with data tracking, reporting, and light financial documentation
• Help streamline processes through automation tools
• Collaborate with team members across departments to ensure smooth operations
• Perform light troubleshooting or coordination when technical/process issues arise
• Contribute to continuous improvement efforts and documentation

Requirements

• 2–3 years of experience in operations, administration, or a similar role

• Proficiency in CRM systems, social media tools, and basic financial tracking platforms
• Familiarity with tools such as Airtable, ClickUp, Notion, ChatGPT, Google Workspace
• Experience or interest in using automation tools (N8N, Zapier)
• Comfortable with AI tools and eager to learn new technologies
• Strong organizational skills, attention to detail, and ability to multitask effectively