Program Manager, Customer Marketing

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

Job Description

Your Career

The Program Manager is a global role responsible for helping with the day-to-day elements of our award-winning Partner Program, including working globally and cross-functionally to strengthen program efficiency and channel scale through frictionless selling initiatives. This role reports to the Channel Program Director, and will support all Ecosystems Routes to Market, requiring a broad array of skills, including go-to-market strategy, program and incentive design, and project management.

Your Impact

Work closely with our Ecosystems Partner Programs team to develop and architect our partner program strategy and ongoing transformation. Combine your core strategy toolkit (framing/structure, hypothesis-driven approach, data-driven insight, best practices, etc.) with business judgment to directly lead and deliver major initiatives.

• Apply first-principles thinking to deconstruct complex problems and design pragmatic, high-impact solutions that advance business priorities

• Synthesize diverse data sources into actionable insights that enable clear, confident decision-making at all levels of the organization

• Deliver concise, compelling materials for executive audiences, including business cases and strategic plans that drive measurable outcomes

• Partner across functions to align on priorities, influence stakeholders without direct authority, and accelerate initiatives with urgency and precision

• Champion innovation and continuous improvement, pushing boundaries with a bias for action while staying anchored in business objectives

• Drive AI-enabled initiatives to streamline processes, increase efficiency, and unlock new sources of value

• Lead end-to-end execution of strategic projects, owning timelines, mitigating risks, and ensuring results with visibility and accountability

Qualifications

Your Experience 

• 8 years of professional experience. 4 years in top-tier management consulting a plus

• Advanced analytical, quantitative, and modeling expertise, with a proven ability to distill complex datasets and business dynamics into clear, actionable insights for executive decision-making

• Outstanding verbal and written communication skills, with a track record of influencing and aligning senior leadership on complex business and technical issues

• Demonstrated success leading enterprise-level initiatives, driving cross-functional change, and managing programs that deliver measurable business impact

• Both a collaborative leader and an independent thinker; a proactive self-starter who thrives in fast-paced, high-growth environments and can set direction with minimal guidance

• Experience in the Enterprise Technology sector is a plus but not required

• MBA or an advanced degree in a quantitative or technical field 

• Experience with data analysis & visualization tools (e.g., SQL, Tableau) and CRM systems (e.g., Salesforce)

Additional Information

The Team

The Ecosystems team at Palo Alto Networks is a critical component of our continued growth and a strategic pillar for accomplishing our mission. Partner coverage, capacity, and capabilities are key elements of success for the territory sales team, with the ultimate goal of empowering partners to accelerate customer adoption of Palo Alto Networks products and services.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $0 – $0/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment
We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.