Senior PR Manager, Expansion Markets

We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products – we want to solve problems and change lives through Monzo ❤️

Hear from our UK team about what it’s like working at Monzo ✨

London OR UK Remote | £95,000 – £115,000 ➕ share options Benefits | Hear from the team ✨ 

Applications will close Wednesday 3 September. 

The Team

If you love driving ambitious PR strategies, have experience doing this in markets outside of the UK and are passionate about what Monzo is doing, this could be the role for you! We’re looking for an experienced PR professional to join our team as a Senior PR and Communications Manager for Expansion Markets to help us bring Monzo to more people in more places.

You will have strong experience managing successful PR activities and campaigns in markets beyond the UK and will be working closely with Monzo’s leadership team as well as across the business with teams including marketing and engineering to product, to devise and execute on PR strategies that support business goals and showcase the best of Monzo in other markets. You’ll need to be an exceptional communicator and a strong collaborator with the ability to multitask.

This role is for a strategic planner and doer, you see the big picture but are not afraid to get your hands dirty and approach projects in a collaborative manner. 

You’ll report to the VP of Communications and join a growing team which includes a Director of Corporate Communications, two Senior PR and Communications Managers, a Senior Corporate Communications Manager and two PR Managers.

You’ll play a key role by…

• Leading and executing our go-to-market PR strategy for Monzo in markets outside the UK.
• Driving high-impact PR campaigns for new consumer product launches and brand and reputation-building campaigns in expansion markets
• Acting as a strategic advisor to senior leaders on external communications, media engagement, and storytelling.
• Collaborating cross-functionally with product, commercial, and operations teams to uncover and amplify compelling PR opportunities.
• Setting the strategy and structure for growing an international PR team aligned with local market dynamics.
• Building strong relationships with key media and journalists, while managing incoming press enquiries.
• Using data and insights to inform and adapt strategy for our international expansion efforts.
• Overseeing and managing relationships with external PR agencies and where appropriate, direct reports.
• Staying ahead of industry and relevant policy trends and developments to inform strategy and maintain thought leadership.

We’d love to hear from you if…

• Proven experience leading both tailored and scalable PR strategies for multiple international markets.
• A track record of building and managing high-performing teams.
• Strong experience working with and managing external agencies across multiple markets.
• Exceptional written and verbal communication skills.
• The ability to thrive in fast-paced, evolving environments.
• Demonstrated creativity and impact in delivering standout PR campaigns.
• Strong stakeholder management and cross-functional collaboration skills.
• (Nice to have) Familiarity with financial regulation and navigating comms in a regulated space.
• A genuine passion for Monzo’s mission and an excitement to help bring it to more customers around the world!

What’s in it for you

£95,000 – £115,000 ➕ share options.

This role can be based in our London or Cardiff office, or distributed working within the UK (with regular meetings in London and potential international travel).

⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.

Substantial learning budget each year for executive development, conferences, and industry engagements.

We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide comprehensive support for your work-from-home setup.

➕ Plus lots more! Read our full list of benefits.

The application journey has 4 key steps

• Recruiter call
• Interview with the Hiring Manager
• Role Specific & Behavioural Interview
• Leadership Final

This process should take around 2-3 weeks – your schedule is really important to us, so we promise to be as flexible as possible!

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to business-hiring@monzo.com You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else.

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Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don’t need full or birth names at application stage