Senior Site Reliability Engineer, Runway

The GitLab Runway team is working on our next-generation platform to rapidly deploy backend services that automatically take advantage of GitLab infrastructure, security, observability, and data access. It’s a platform engineering project in the truest sense. We’re enabling self-service development across the entire GitLab engineering ecosystem to quickly build and deploy services to complement the GitLab product offerings.

We’re seeking a Senior Site Reliability Engineer to join our team and help us build, maintain, and optimize our infrastructure. In this role, you’ll collaborate with cross-functional teams to ensure our systems are reliable, scalable, and performant.

Key Responsibilities

• Design, implement, and maintain infrastructure on both GCP and AWS
• Help create and maintain Kubernetes tooling, logging, secrets management and utilities
• Build and improve monitoring, alerting, and logging systems
• Participate in on-call rotation to address critical issues
• Automate manual processes to increase efficiency and reduce errors
• Lead incident response, including postmortem analysis
• Contribute to capacity planning and cost optimization

Required Qualifications

• 5+ years of experience in DevOps, SRE, or similar roles
• Strong experience with both GCP and AWS cloud platforms
• Proficiency with Kubernetes and container orchestration
• Solid programming skills in Golang and scripting languages
• Experience designing and implementing logging solutions
• Demonstrated ability to automate infrastructure operations
• Experience with on-call rotations and incident management
• Strong troubleshooting and problem-solving skills
• Excellent communication skills and ability to work in a team
• Comfortable in a fully remote, heavily asynchronous environment across AMER, EMEA, and APAC regions

Preferred Qualifications

• Experience with infrastructure as code tools (Terraform, Pulumi)
• Knowledge of observability tools (Prometheus, Grafana, etc.)
• Secrets management with HashiCorp Vault or OpenBao
• Experience with service mesh technologies (Istio, Linkerd)
• Background in distributed systems and microservice architectures
• Security best practices in cloud-native environments
• Experience with GitLab CI/CD pipelines and workflows

Mandatory non-technical skills, experience and characteristics

1. Willingness and ability to live and promote Gitlab’s unique CREDIT Values in one’s day to day work and interactions with teammates.
2. Superior verbal and written communication skills
3. Cool, collected and composed under pressure
4. Comfortable and productive working asynchronously across timezones and cultures, at the speed and scale of business.
5. Enable others to excel
6. Be a Leader of One
7. Act Like an Owner with Gitlab’s resources.

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you’re excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics.