Sr. Business Systems Analyst

Qualifications:

• Bachelor’s Degree in Business, Information Systems, or equivalent preferred 
• Certifications – Optional
  • Agile, Scrum, SDLC 
  • IIBA Certification 
  • Six Sigma, Lean Six Sigma 
• 5+ years of experience in business analysis, process optimization, or a related role (preferably in a large, cross-functional environment) 

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $90,000.00 to $113,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay. 

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

If you have any questions or concerns about this posting, please email taposting@wwt.com. 

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Qualifications

Sr. Business Systems Analyst 

Strategic Initiatives & Global Operations

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world’s most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

 With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT’s culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.

 Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What will you be doing?

World Wide Technology has an opening for a Senior Business Systems Analyst to support the Solutions Consulting & Engineering (SC&E) Strategic Initiatives & Global Operations team. This role will report directly to the Sr Manager, Business Systems and will be responsible for working closely with project teams and stakeholders to translate business needs into scalable, data-driven solutions. 

The Sr. Business Systems Analyst will architect and optimize business processes, aligning business outcomes with system capabilities. Acting as a consultative partner, they will challenge assumptions, uncover true needs, and design solutions that drive efficiency and enable growth.

This role requires a deep understanding of SC&E systems, tools, and end-to-end architecture, as well as the ability to apply methodologies such as SDLC and Agile in a dynamic environment. The ideal candidate brings strong analytical, change management, and communication skills – along with the ability to coach and mentor junior analysts, fostering collaboration and continuous improvement.

Responsibilities: 

• Lead discovery and requirements sessions with stakeholders to define project scope, objectives, and success criteria, ensuring alignment with organizational strategy. 

• Analyze complex business processes to identify pain points, inefficiencies, and opportunities for optimization, automation, and measurable business value. 

• Translate business needs into clear, actionable requirements and partner with IT to design, validate, and implement scalable system solutions. 

• Serve as a consultative partner to stakeholders, challenging assumptions, uncovering root business needs, and influencing solution direction through data and insight. 

• Act as a subject matter expert in SC&E systems, data structures, and end-to-end architecture, ensuring alignment between business processes and system design. 

• Collaborate cross-functionally across business units and technical teams to ensure cohesive, end-to-end solutions that support scalability and long-term growth. 

• Contribute to the development and adoption of team standards and best practices for business analysis, documentation, and stakeholder engagement. 

• Mentor and coach junior analysts, fostering a culture of collaboration, continuous improvement, and consistent delivery quality across projects. 

• Support change management and adoption efforts by partnering with stakeholders to communicate impacts, facilitate training, and monitor post-implementation success. 

• Leverage data and metrics to assess the effectiveness of solutions and identify opportunities for ongoing optimization and process improvement. 

• Adapt quickly to shifting priorities and roles in a dynamic, fast-paced environment while maintaining focus on quality, outcomes, and stakeholder alignment.