Technical Lead, AI Tools & Context Team

POS-27463

At HubSpot, we’re on a mission to help millions of organizations grow better. Our platform is used by businesses worldwide to manage their marketing, sales, service, and operations — and under the hood, our product is built to be flexible, secure, and empowering for both our customers and our own engineering teams. We believe in autonomy, curiosity, and building a workplace where everyone can thrive.

Technical Lead

Meet the Team: AI Tools & Context Team – Flywheel Group

Flywheel: Help HubSpot’s internal sales teams become the most efficient and effective in the industry by creating AI-powered tools to eliminate repetitive tasks, enhance collaboration, and drive consistent deal progression.

Our goal is to enable each sales rep to improve deal velocity, adopt best practices seamlessly, and spend more time engaging with prospects/customers, providing an excellent buying experience.

The AI Context Agents team is building internal tools that power smarter and more efficient AI agents. There are multiple agents used across the Flywheel Group, and our mission is to build a reusable set of tools that allows us to rapidly extract, reuse, and act on contextual insights. We also aim to create a more unified user experience by allowing multiple agents to seamlessly share context when a user is transferred between them.

This is a greenfield team where you’ll have the opportunity to shape the foundation of a high-impact capability area at HubSpot.

What’s the day-to-day like?

• ~60% hands-on coding and technical leadership — you’ll set the technical direction and build alongside the team.
• Collaborating closely with stakeholders cross-functional partners to define a roadmap for the team and success metrics
• Building backend systems and AI tooling that enable agent capabilities across the Flywheel Product Line.
• Solving hard problems related to data quality, search, and information retrieval.
• Mentoring teammates and helping shape the engineering culture on a new team.

How are we growing?

We’re starting small but plan to grow the team over the next several months, and potentially beyond. You’ll be instrumental in scaling the team, setting its technical foundations, and growing its impact.

Responsibilities:

• Building reusable agent infrastructure and internal tools to serve multiple product teams.
• Developing intelligent systems that can search and extract meaning from complex data sources (e.g. hours of call transcripts).
• Owning the backend architecture for search, retrieval, and orchestration of agent context.
• Lead the design and delivery of backend systems, including hands-on development.
• Build scalable data pipelines and AI integrations with performance and reliability in mind.
• Mentor and support the growth of junior engineers on the team.
• Collaborate with product and engineering stakeholders across HubSpot.
• Ensure quality and resilience in all phases — from design to deployment.

We’re looking for someone who:

• Is a strong senior backend engineer with formal leadership experience.
• Has experience with fullstack development, with an emphasis on backend and data-heavy systems.
• Has worked with AI/ML systems or has strong interest in applying AI in practical, production use cases.
• Understands the challenges of building and scaling data pipelines.
• Writes reliable, maintainable, well-tested code and cares deeply about code quality.
• Values autonomy, fast learning, and psychological safety on teams.
• Thrives in a greenfield or ambiguous environment, and enjoys building foundational systems.
• Is excited about empowering internal teams with tools that multiply their impact.
• Has Java experience as it is our main language and, is preferable but any other JVM language will be considered. 

If you’re excited to work on foundational AI infrastructure, shape a new team, and help HubSpot build smarter, more contextual agent experiences, we’d love to hear from you!

We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form.

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) – link to HubSpot’s Career Diversity page here.

India Applicants: link to HubSpot India’s equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot’s connected platform enables businesses to grow faster by focusing on what matters most: customers. 

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.

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